SAPTHAGIRI NPS UNIVERSITY

Grievance Redressal

The University is committed to providing a fair, transparent, and supportive environment for all its students, faculty members, and staff. We believe in fostering a culture of open communication and strive to address any concerns or grievances promptly and effectively.

As per the University Grants Commission (UGC) Regulations for Redressal of Grievances of Students, 2023 (Notification dated 11 April 2023), the University has established a Student Grievance Redressal Cell (SGRC) to provide an effective mechanism for addressing students’ grievances.

Our Commitment

  • Fairness: All grievances will be handled with impartiality and objectivity.
  • Confidentiality: The identity of the complainant will be protected, and all information shared will be kept confidential to the extent possible.
  • Transparency: The Grievance Redressal process will be clear, systematic, and easily accessible.
  • Timeliness: Every effort will be made to resolve grievances within a reasonable timeframe.

Who Can Lodge a Grievance?

The following stakeholders may submit grievances:

  • Students (current and former)
  • Faculty members
  • Non-teaching staff
  • Parents/guardians of students
  • Any other stakeholder with a legitimate concern related to the functioning of the University

 What Constitutes a Grievance?

A grievance may relate to any concern or dissatisfaction regarding:

  • Academic matters (e.g., admissions, examinations, grading, course content, or academic conduct of faculty members)
  • Administrative matters (e.g., fees, scholarships, hostel facilities, infrastructure, student services, or unfair treatment by staff)
  • Discrimination or harassment of any kind
  • Misconduct or unethical behavior by any member of the University community
  • Any other issue affecting the welfare, rights, or academic environment of individuals within the University

Grievance Redressal Cell (GRC)

The Grievance Redressal Cell (GRC) is constituted to oversee the entire Grievance Redressal process and to ensure fairness, transparency, and efficiency in resolving complaints. The Cell monitors grievance handling, reviews cases periodically, and ensures that the University’s policies and regulations are properly followed.

https://samadhaan.ugc.ac.in/

General Grievance Redressal Cell

Sl. No

Name

Designation

1

Dr. Jagannath S

Chairperson

2

Dr. Vishalakshi G R

Member

3

Dr. J Narendra Babu

Member

4

Ms. Amruta Umesh Dongare

Member

5

Mrs. Sowmya N S

Member

6

Mr. Harish R

Member

7

Dr. Srinivasa Gowda

Member

8

Dr. Paruthagouda Khanagoudar

Member

9

Dr. Brinda

Member

10

Mr. Anan Singh

Member

11

Mr. Prashanth

Member

12

Dr. Anthony Raj

Member

 

Student Grievance Redressal Cell

Sl. No

Name

Designation

1

Dr. Jagannath S

Chairperson

2

Ms. Nivedita Halingali

Member

3

Dr. Emmanuel Rajarathnam

Member

4

Dr. Raghavendra Rao

Member

5

Dr. Anthony Raj

Member

6

Mr. Prashanth K N

Member

7

Dr. Vishalakshi G R

Member

8

Dr. J Narendra Babu

Member

9

Mrs. Sowmya N S

Member

10

Mr. Sathish A

Member

11

Mrs. Harshitha E

Member

 

Faculty Grievance Redressal Cell

Sl. No

Name

Designation

1

Dr. Jagannath S

Chairperson

2

Dr. Vijayan

Member

3

Dr. Srinivasa Gowda

Member

4

Dr. Paruthagouda Khanagoudar

Member

5

Dr. Emmanuel Rajarathnam

Member

6

Dr. Anthony Raj

Member

7

Dr. Vishalakshi G R

Member

8

Dr. Krishnamurthy

Member

9

Mrs. Sheela D V

Member

10

Mr. Vishwas Gowda T M

Member

11

Mrs. Deepika Rani

Member

12

Mr. Anan Singh

Member

13

Mrs. Sreedevi

Member